Privacy Policy
1. Introduction
Welcome to Dehar Exports (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, submit inquiries, request quotations, create an account, subscribe to our newsletter, or otherwise interact with our business.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Company name
- Email address
- Phone number
- Country
- Billing and shipping information
- Business details
- Payment-related information necessary for processing orders
- Any information voluntarily submitted through our contact forms or quotation requests
Account Information
If you create an account on our website, we may collect:
- Username
- Password (stored securely in encrypted form)
- Purchase history
- Saved account preferences
Inquiry Information
When you contact us through our website, email, or WhatsApp, we may collect:
- Your communication details
- Product interests
- Requested quantities
- Business requirements
- Correspondence history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Website usage statistics
3. How We Use Your Information
- Respond to inquiries and quotation requests
- Process and manage orders
- Verify customer information
- Provide customer support
- Create and manage customer accounts
- Improve our products and services
- Personalize website experience
- Send newsletters and promotional communications
- Notify customers about new products or offers
- Maintain internal business records
- Detect fraud or unauthorized activities
- Comply with applicable legal obligations
4. Marketing Communications
If you subscribe to our newsletter or provide your contact details, we may occasionally send:
- Product launches
- New collection updates
- Promotional offers
- Company announcements
- Trade exhibition invitations
- Business-related communications
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and website functionality.
These technologies may include:
- Essential Cookies
- Functional Cookies
- Analytics Cookies
- Marketing Cookies
We currently use:
- Google Analytics
- Google Ads Conversion Tracking
- Meta (Facebook) Pixel
- LinkedIn Insight Tag
These services help us understand website traffic, measure advertising performance, improve our website, and provide relevant marketing communications.
You may disable cookies through your browser settings; however, certain website features may not function properly.
6. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary, including:
- Courier and logistics providers
- Banking institutions for payment processing
- Website hosting providers
- Marketing and analytics service providers
- Government authorities when legally required
- Professional advisors including auditors, legal advisors, or accountants
Each third party receives only the information reasonably necessary to perform its services.
7. International Data Transfers
As an exporter serving international customers, your information may be processed or transferred across different countries where required to complete business transactions, fulfill export orders, provide logistics services, or comply with legal obligations.
We take reasonable steps to ensure appropriate protection of your information during such transfers.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to maintain strong security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Complete business transactions
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
Information that is no longer required is securely deleted or anonymized where appropriate.
10. Customer Rights
Depending on your applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Object to certain processing activities
- Request data portability where legally available
Requests may be submitted by contacting us using the details provided below.
11. Children's Privacy
Our website and services are intended for business customers and individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, appropriate steps will be taken to remove it.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites before providing personal information.
13. Product Inquiry Information
Information shared through quotation requests, OEM/private label inquiries, product specifications, or business communications may be retained to:
- Prepare quotations
- Process sample requests
- Manage wholesale orders
- Maintain customer relationships
- Improve future business interactions
Such information is treated as confidential and used only for legitimate business purposes.
14. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or website functionality.
The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us:
Dehar Exports
Email: sales@deharexports.com
Phone: +91 9227112279
By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.