Frequently Asked Questions
Product Quality & Authenticity
Yes, all our jewellery is crafted from genuine 925 sterling silver.
Yes, hallmarked products are available as per buyer requirements.
Yes, our jewellery is nickel-free and lead-free.
Every order undergoes strict quality inspection before shipment.
Yes, our jewellery meets international quality standards.
Yes, every shipment is inspected before dispatch.
Payments
We accept secure international bank transfers and approved payment methods.
Yes, international wire transfers are accepted.
We primarily accept payments in USD.
Payment terms are available for eligible repeat buyers.
Yes, advance payment terms apply as per the order agreement.
Yes, all shipments include complete export documentation.
Returns & Support
Yes, eligible claims are handled according to our policy.
Please contact us immediately with photos for prompt assistance.
Orders may be cancelled before production begins.
Yes, we provide dedicated support after shipment.
You can reach us via email, WhatsApp, or our contact form.
Yes, we guide new buyers throughout the sourcing and export process.
Customization & Private Label
Yes, we provide private label and OEM sourcing services.
Yes, we support custom designs based on your requirements.
Yes, customized branding and packaging are available.
Yes, we can develop exclusive collections for your brand.
Yes, customized packaging solutions are available.
General
We are a trusted supplier and exporter of premium 925 sterling silver jewellery for global wholesale buyers
We supply to wholesalers, retailers, importers, distributors, and jewellery brands.
India offers exceptional craftsmanship, competitive pricing, and diverse designs.
We offer premium quality, reliable sourcing, competitive pricing, and global export support.
Yes, we welcome long-term business partnerships.
Simply contact us with your requirements, and our team will assist you.